We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Picavi (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Mike's cool. I wear the size 42-44, I took S. Everything came up. Slightly free, but not straight oversize
6 Jun 2020 05:53
Oooochen went for a long time, this parcel-from Hong Kong, on April 18 ordered, on June 5 took away at the post office. T-shirt made of 100% cotton, wide and elongated, even Xs, with my height of 173 cm, the T-shirt almost covers the ass. The inscription is not made with black bright paint, but gray, and because of this it seems, that the thing was already as if washed and sent out the inscription. That's the nuance, but maybe it's just me. I'll wear a T-shirt. I recommend those who like cotton, and wait a long time.
6 Jun 2020 01:24
T-shirt is excellent, sorry only sent not with the print that ordered ( But this one is also beautiful
5 Jun 2020 18:12
Love this shirt! It’s great quality material and graphic. I normally wear a small in t shirts so I ordered a medium and after washing it fits perfect and still has room to tie a knot. I would suggested at least two sizes up if you want the ‘oversized’ look.
5 Jun 2020 09:33
Low quality product, arrived within
4 Jun 2020 04:21
Pleasant casual T-shirt. Cotton, good quality. On the OG 96 s sat down as it should, EMKA would be great! For the first time I see a T-shirt without side seams! They're gone! It was less than a month.
3 Jun 2020 10:28
Nice T-shirt. I wear 44 size clothes, my height is 176. Took M-KU to sit more freely
3 Jun 2020 06:38
T-shirt of good quality, fabric cotton, very soft and pleasant to the body. On its parameters 85/67/100 ordered the size M, just turned out to be a light oversize, as I wanted, but due to the fact that my chest is small, girls with lush shapes are better to take a larger size. Especially since in the hips, the T-shirt is not big and not small, just right. The collar is tight on a T-shirt (elastic) I think it will not stretch quickly. The picture is printed neatly, qualitatively. The purchase is very satisfied.
3 Jun 2020 02:46
The product well, maybe I got the wrong size. I thought from china it would be smaller, but okay, it's like a European size.
2 Jun 2020 17:32
A good T-shirt for your money, I'm happy with the purchase! Cotton, there is a label with a composition. But not dense, thin material. I took the size s on the parameters of the chest 90, waist 65, hips 90, height 175. I'm thin, I'm sitting like an oversize. I advise you to take it, the print is not a sticker. Went only long, 2 months before Kamchatka
2 Jun 2020 09:30
T-shirt is good quality. The Druk of the trishki is not a simple-the filling of the buwvi act. Delivery is new.
2 Jun 2020 03:13
All as on the site, not short. Delivery Prompt
1 Jun 2020 15:53
It’s ok. Writing and picture are not clear. They looked like the a washed off. Ok to walk around the neighborhood, not to go out.